Privacy Policy

Last updated:

Kulea Rentals (“we,” “us,” “our”) respects your privacy. This Policy describes how we collect, use, and share personal information when you visit our website, submit forms, or use our services on Kauaʻi, Hawaiʻi.

Information We Collect

Contact details (name, email, phone, address, town/area).
Service details (hookups, delivery notes, access instructions).
Communications (emails, SMS messages, support requests).
Device & usage data (cookies, IP, pages viewed, timestamps) for site functionality and basic analytics.

How We Use Information

Provide and improve rental services, schedule deliveries, and handle maintenance.
Respond to inquiries and send confirmations or service updates.
Billing, fraud prevention, legal compliance, and recordkeeping.

Sharing

We may share limited data with service providers (e.g., payment processors, email/SMS providers such as Formspree, Twilio, and workflow tools like Pipedream/Make/Zapier) solely to operate our services. We do not sell personal information.

Cookies

We use minimal cookies for basic functionality and form submissions. You can control cookies via your browser settings.

Data Retention

We retain records as needed for operations, accounting, and legal obligations. When no longer necessary, we will securely delete or anonymize data.

Your Choices

You may opt out of SMS by replying “STOP”.
You may request access, correction, or deletion of your information by contacting us at support@kulearentals.com.

Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

Children

Our services are not directed to children under 13, and we do not knowingly collect their data.

International

We operate in the United States (Hawaiʻi). If you access our site from elsewhere, you consent to U.S. processing.

Changes

We may update this Policy from time to time. The “Last updated” date reflects the latest version.

Contact

Questions? Email support@kulearentals.com or write to: Kulea Rentals, 2320 Kolo Rd, Kilauea HI 96754.